Which training evaluation level focuses on the overall effectiveness of the training?

The training evaluation level that concentrates on the overall effectiveness of the training is the results level. This level assesses the ultimate impact of the training program on organizational outcomes, such as improved performance, increased productivity, enhanced quality, and ultimately the return on investment. Evaluating at the results level involves measuring how the training has influenced key performance indicators that align with the organization's goals.

In summary, the results level highlights the broader implications of training and its effectiveness in achieving desired organizational outcomes, making it crucial for justifying training initiatives and investments. By focusing on these tangible results, organizations can determine whether the training had a meaningful impact on business objectives.