Which level of training evaluation determines the improvement of knowledge and skills?

The learning level of training evaluation specifically focuses on the enhancement of knowledge and skills that participants acquire during the training program. This level assesses what participants have learned as a result of the training, including understanding concepts, mastering skills, and increasing competencies.

At the learning level, evaluation typically involves pre- and post-assessments, quizzes, or knowledge checks that measure the extent to which the training has successfully imparted new information and skills to the participants. This evaluation is crucial because it provides insight into whether the objectives of the training were met in terms of knowledge absorption and skill development. Understanding this helps organizations determine the effectiveness of their training programs in equipping employees with necessary competencies for their roles.

Other levels of evaluation, such as reaction, behavior, and results, address different aspects of the training process and its impact. Reaction assesses participants' immediate responses and feelings about the training, behavior looks at how participants apply what they learned in their work environment, and results measure the overall impact of the training on business outcomes and organizational goals. However, they do not specifically focus on the direct changes in knowledge and skills, which is why the learning level is the correct choice for this question.